We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.

We process orders quickly, so changes or cancellations must be requested within 12 hours of placing your order. Contact us at NBSSTORE@NBSAPPAREL.ONMICROSFT.COM with your order number.

Try the following:

• Double-check your card details.
• Use a different payment method.
• Contact your bank to ensure they’re not blocking the transaction.
  If the issue continues, email us at NBSSTORE@NBSAPPAREL.ONMICROSOFT.COM for help.

Processing takes 2-3 business days, and shipping times vary:

• U.S. Orders: 5-10 business days

Once your order ships, you’ll receive a tracking number via email.

If your package hasn’t arrived within the estimated time frame, check your tracking info. If it’s stuck or lost, email us at NBSSTORE@NBSAPPAREL.ONMICROSOFT.COM with your order number, and we’ll assist you.

This is your answer.We accept returns within 14 days of delivery if the item is unused, unwashed, and in original condition. Contact us at NBSSTORE@NBSAPPAREL.ONMICROSOFT.COM for return instructions.

Yes! If you need a different size or color, email us at NBSSTORE@NBSAPPAREL.ONMICROSOFT.COM within 14 days of receiving your order.

If your order arrives damaged or with a defect, send us a photo of the item and your order number to NBSSTORE@NBSAPPAREL.ONMICROSOFT.COM within 3 days of delivery. We’ll replace it or offer a refund.

Our apparel is true to size with a comfortable fit. If you prefer a looser fit, size up!
The Oversized Style shirts are recommended to get a size down from your usual size due to the style.

Check our size chart on the product page before ordering.

No! Our designs are made with high-quality printing that resists fading and peeling. For best results, wash in cold water and tumble dry low or hang dry.

Oversized T-shirts- latest heavyweight tee 100%. Designed for durability and comfort, this tee blends a streetwear edge with everyday versatility, making it perfect for any setting—from city streets to casual hangouts.Regular Style Shirt- 60% Combed Ring-Spun Cotton, 40% Polyester.retail cut, softness, and breathability makes this our favorite tee. Offers durability and comfortability in one tee, it's an elevated comfort on a classic tee.Hoodies- 60% Cotton, 40% Polyester Brushed Back Fleece. Midweight thicknessConstructed with a cotton heavy face to provide ease of printability and breathability.

As of right now, no. But we are going to keep giving you the best deals and bundles for you to save money.

You can reach us at nbsstore@nbsapparel.onmicrosoft.com or you can DM us during the business hours of 0800-1600 EST. We respond within 24-48 hours to emails.